Evidence-Based Innovation Blog

6 Reasons Why Customer Surveys Fail and How to Set Them up for Success

Posted on Mar 31, 2023 1:00:00 PM


Customer surveys are an essential tool for any organization to collect valuable feedback and insights from their customers. Countless organizations spend time and resources crafting surveys but fail to garner meaningful results. 
 
We will explore six reasons why customer surveys fail and provide recommendations on how you can turn them into a powerful asset for your institution.
 
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Tags: Brian Mahoney, Boost Response Rates, Customer Loyalty

Shaping Expectations to Boost Business School Survey Response Rates

Posted on Sep 18, 2012 8:30:00 AM

If you are planning to conduct a non-degree or GME satisfaction survey, it is important to do everything you can to boost your response rate to minimize cost and speed up the turnaround time. This is one of a series of articles to provide tips and tricks to help you get the best possible response rate from your business school market research.

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Tags: Brian Mahoney, Boost Response Rates

Dangling the Carrot with Business School Survey Incentives

Posted on Sep 4, 2012 3:15:00 PM

If you are planning to conduct a business school stakeholder survey, it is important to do everything you can to boost your response rate to minimize cost and speed up the turnaround time. This is one of a series of articles to provide tips and tricks to help you get the best possible response rate from your business school market research.

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Tags: Brian Mahoney, Boost Response Rates

Optimal Survey Scheduling to Boost B-School Survey Response Rates

Posted on Jul 31, 2012 10:34:00 AM

If you are planning to conduct a non-degree or GME satisfaction survey, it is important to do everything you can to boost your response rate to minimize cost and speed up the turnaround time. This is one of a series of articles to provide tips and tricks to help you get the best possible response rate from your business school market research.

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Tags: Brian Mahoney, Boost Response Rates

Optimal Timing to Boost Business School Survey Response Rates

Posted on Jul 11, 2012 9:15:00 AM

If you are planning to conduct a non-degree or graduate management education (GME) experience survey, it is important to do everything you can to boost your response rate to minimize cost and speed up the turnaround time. This is one of a series of articles to provide tips and tricks to help you get the best possible response rate from your business school market research.

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Tags: Brian Mahoney, Boost Response Rates